The incident has been fully resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.
Posted Mar 26, 2025 - 15:15 EDT
Update
Our engineering team continues to work towards the root cause of an issue related to slowness in image viewing, and general navigation in the InteleShare UI. At this time, viewing is operational and functioning as expected. The team continues to investigate residual slowness and identifying the cause of these issues. We will post further updates as they are received.
Posted Mar 26, 2025 - 14:48 EDT
Update
Our engineering teams have not yet identified the root cause. We are continuing to investigate and will provide further updates as soon as possible.
Posted Mar 26, 2025 - 14:38 EDT
Investigating
We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.
Posted Mar 26, 2025 - 14:17 EDT
This incident affected: Web Services, Image Processing, and Image Viewing.