All Systems Operational

Web Services ? Operational
Image Processing ? Operational
Image Viewing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

3.25.1 InteleShare Release Information Apr 23, 2025 22:00 - Apr 24, 2025 00:00 EDT

Update - InteleShare (Ambra) v3.25.1.0 Release Dates in April

EU, APAC: April 2nd
Private Cloud: April 3rd
US Release: April 23rd

Release Notes:
https://serviceportal.intelerad.com/csm?id=kb_article_view&sysparm_article=KB0032706

If you have any questions, please connect with our team via the Service Portal (serviceportal.intelerad.com).
Mar 21, 2025 - 21:16 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 21, 2025 - 18:42 EDT
Scheduled - InteleShare (Ambra) v3.25.1.0 Release Dates

EU, APAC: April 2nd
Private Cloud: April 3rd
US Release: April 23rd

Release Notes:
https://serviceportal.intelerad.com/csm?id=kb_article_view&sysparm_article=KB0032706

If you have any questions, please connect with our team via the Service Portal (serviceportal.intelerad.com).
Mar 21, 2025 - 18:40 EDT
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
InteleShare Cloud - Patch Install - 3.24.4.3
Completed - The scheduled maintenance has been completed.
Mar 26, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:00 EDT
Scheduled - There will be a patch deployed between 7:00 PM-8:00 PM EDT. No down time is expected.

The 3.24.4.3 Patch Release Notes are published in the Intelerad Service Portal. Here is the link to the documentation:

https://inteleradprod.service-now.com/kb_view.do?sysparm_article=KB0032695
Mar 20, 20:13 EDT
InteleShare Incident
Resolved - The incident has been fully resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.
Mar 26, 15:15 EDT
Update - Our engineering team continues to work towards the root cause of an issue related to slowness in image viewing, and general navigation in the InteleShare UI. At this time, viewing is operational and functioning as expected. The team continues to investigate residual slowness and identifying the cause of these issues. We will post further updates as they are received.
Mar 26, 14:48 EDT
Update - Our engineering teams have not yet identified the root cause. We are continuing to investigate and will provide further updates as soon as possible.
Mar 26, 14:38 EDT
Investigating - We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.
Mar 26, 14:17 EDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
InteleShare Incident
Resolved - The incident has been resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.
Mar 21, 11:29 EDT
Update - Our Engineering teams are continuing to investigate this issue, however we are now seeing overall performance improvement. We will continue our investigation of this issue and provide further updates as received.
Mar 21, 11:02 EDT
Investigating - We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.
Mar 21, 10:35 EDT
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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